Carroll Exterminating Company

We are experts in pest control, mosquito control, wildlife control, removal and exclusion as well as termite prevention and control. We believe in building a relationship with our customers that will stand the test of time. We believe in establishing a mutual relationship built on trust, communication, and integrity.

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Customer's reviews

Hands down the finest and most professional extermination entity in existence. Richards (owner) team maintains seamless professionalism and always goes way out of the way to be certain your needs are met. We hired them for a squirrel intrusion into our attic and with small children we had significant concerns re rodents. At the same time my children didn’t want them to “kill” or “hurt” them once they captured the family so the wildlife tech not only went out of the way to come right away when they were in the traps but assured the children he would release the family in a remote wooded location. Once relocated they corrected the roofline gap with flashing to deter future problems. Rock solid Christian company and unparalleled customer service. ~ Larry O
After calling for several days to schedule a quarterly service, Ethan came to the house. I wasn’t expecting him but glad he showed up after I was told Carroll was short staffed and there were significant delays to get a technician out. Ethan was the ONLY person in our year service with Carroll that thoroughly sprayed and inspected all areas. I didn’t know what was missing out on the prior visits, until he came! He even sprayed the window seals and inspected cabinets and areas were plumbing might leave exposed holes. He used a duster to collect spider webs outside near the downspouts and gave us lots of information for us to do in between visits. As he was spraying he pointed out areas where we need to use sealant too. He was the best and next time I will ask for him by name only! ~ Cynthia P
Oftentimes people may not acknowledge the office staff but I had the best experience with Lauren this afternoon. I called to express concern that no one has scheduled my quarterly inspection. Lauren immediately apologized for the mishap. She explained that a member of their team suffered an accident and it caused a hiccup in scheduling. She apologized again but didn't make excuses for the lack of follow-up. Lauren said she would escalate my concerns. Within an hour I received a call from a technician to schedule my quarterly visit. I was satisfied at this point but the kicker is, Lauren called me back to ensure that someone had reached out. Customer service is not dead and that is thanks to people like Lauren. ~ Ms. E

Blog

Attempting to handle wildlife on your own can be dangerous. Our licensed professionals are equipped to manage wildlife issues safely, respecting both… Posted on: April 10, 2024
Mosquitoes are more than just a nuisance; they're carriers of dangerous diseases. Our control services are essential for protecting your family's hea… Posted on: April 8, 2024
Pests can cause significant financial loss, from property damage to health care costs associated with pest-related diseases. Investing in professiona… Posted on: April 5, 2024

Contact information

Address
205 Etowah Trace Fayetteville 30214
Sunday Closed
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed

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